Solid Steps / Website collect, uses, and analyses the following information, data and details by automatic and, wherever applicable, manual processes and methods:
a. Registration Purposes: To avail the Services provided by the Website, the User(s) / Student(s) do not provide any information to Solid Steps / Website.
b. Promotional and Referral Purposes: The User(s) / Student(s) give an absolute and unconditional right to Solid Steps / Website to send, offer and display “Promotional and Other Offers” from time to time to the User(s) / Student(s) accessing and using the Website/App. The User(s) / Student(s) may “opt out” of receiving any promotional communications either by choosing to opt out where such option is made available on our Website or by writing to us at Customer Service.
c. Advertisement Purposes: The User(s) / Student(s) give an absolute and unconditional right to Solid Steps / Website to display and offer online advertisements to the User(s) / Student(s) of Solid Steps / Website.
d. Compliance Purposes: The User(s) / Student(s) participating in any of the paid Scholarship or Educational Quiz / Competition / Tournaments organized by Solid Steps / Website must provide the information requested including Name, Date of Birth, Telephone number, Postal / Contact address, PAN number etc. (as applicable), and such other personal information as demanded / requested by Solid Steps / Website to confirm legal and valid human identity of such User(s) / Student(s).
f. Website Stats and Analysis Purposes: Solid Steps / Website may also use software applications and other analytical methods for Website traffic analysis and to gather statistics. The information so gathered shall be used for advertising and for determining the efficacy and popularity of the Website among the public at large.6. Information Dealing and Sharing
Solid Steps / Website shall have the absolute right to hold, manage, process, supply or share the information provided by User(s) / Student(s) as per its Policies, Legal Documents and any Applicable Laws for the time being in force. These Laws may include Laws of India and other Foreign Jurisdictions. Solid Steps / Website may share the information or data of User(s) / Student(s) for the following purposes:
a. Legal Compliance: Without prejudice to our Powers and Rights under the Policies, Legal Documents and any Applicable Law(s), Solid Steps / Website shall have the Absolute Right to share Personal Information and Data including, but not limited to, Passwords, Financial Information such as Bank Account or Credit Card or Debit Card or other Payment Instrument details, Address, E-Mails, Telephone Numbers including Mobile Number, etc with any Law Enforcement Agency of India or worldwide or with any Person or Organisation as per the requirements of any Applicable Indian or Foreign Law(s). The Website may also share personally identifiable information if sharing of such information is necessary to comply with Legal Processes or Governmental Requests, or to enforce the Legal Documents of this Website, or for Prevention Of Fraud, or for issues involving Information Security, or to protect User(s) / Student(s)’ rights or the rights of the Website or the rights of the General Public.
c. Winning Credentials: Solid Steps / Website may use / display such information including but not limited to the User(s) / Student(s)’s Name, E-Mail ID and the City / State Name from where the User(s) / Student(s) is participating while announcing the results of any paid Scholarship or Educational Quiz / Competition / Tournaments organized by or run on Solid Steps / Website. Such contests shall further be governed by the Legal Documents which shall be available on the Website as and when such a contest is run on the Website.
d. Marketing, Analysis, Research and SEO: Solid Steps / Website conducts periodic analysis and survey of the traffic to the Website for Market Research, Advertising and Search Engine Optimisation (SEO) purposes. The Website reserves the right to share User(s) / Student(s) registration information with Website’s appointed market research and advertising companies or SEO firms from time to time for the said purposes. The Website may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its Services.
g. Security And Compliance Exercises: Solid Steps / Website and/or its authorised agent(s) shall have absolute and unfettered Right to conduct a security review or due diligence exercise at any time to validate User(s) / Student(s)’ identity, age, the registration data provided by them and to verify their use of the Services and financial transactions for potential breach of Solid Steps’ / Website’s Legal Documents or any Applicable Law, whether Indian or Foreign, for the time being in force. By using the Website, User(s) / Student(s) absolutely authorize Solid Steps / Website, its staff, agents and suppliers to use User(s) / Student(s)’ Personal Information and to disclose such Personal Information to third parties for the purposes of validating the information User(s) / Student(s) provided to the Website.7. Written Consent in Favor of Website
In order to ensure lawful and authorised usage of its services, intellectual property rights (IPRs) and proprietary contents at all times by the User(s) / Student(s), Solid Steps / Website will use Software and other Technological Methods (hereinafter referred to as “Security Features”) so that any unauthorised usage of website or piracy or Copyright / Trademark infringement of its proprietary contents can be kept at bay. Our Security Features are designed to detect use of automated programs (Bots). Use of any “Bots” or any Software Programs not pre-approved by Solid Steps / Website violates Solid Steps / Website’s Terms and Conditions and other Legal Documents. Solid Steps / Website absolutely prohibit any such activity and to ensure that no such activity occurs at the Website or in relation to its digital and non-digital contents, Solid Steps / Website may take such actions as it deems reasonable in its sole discretion.9. External Websites
Solid Steps / Website will not retain the information provided by the User(s) / Student(s) for any period longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other Law for the time being in force.14. Grievance Redressal Mechanism
Solid Steps / Website has a designated Grievance Officer, and he/she can be contacted at [email protected] through E-mail. The Grievance Officer would redress the grievances of the User(s) / Student(s) expeditiously and within one month from the date of receipt of the grievance.15. Copyright
Solid Steps / Website holds an exclusive, absolute, valid, and lawful Copyright over the Terms and Conditions, Delivery and Shipping Policy, Refund and Cancellation Policy, Disclaimer, End User Licence Agreement (EULA) and other Legal Documents available on Solid Steps / Website. Any Unauthorised Copying and Using of these Legal Documents or any part thereof is strictly prohibited as per the provisions of Indian Copyright Act, 1957 and other Intellectual Property Rights related and other Laws of India and other Jurisdictions. Solid Steps / Website reserves the right to prosecute any offender in this regard.